SHOCKING CUSTOMER SERVICE, VODACOM

DO NOT SUBSCRIBE TO VODACOM. Have tried to cancel my Wi-Fi with umpteen calls and mails since November 2020. My account just becomes larger every time and I have to pay to get to the next step. Keep being sent from to pillar to post and no 2 people give the same reason. Shocking! I cannot afford any more as I'm 71 years and not employed. Media reports about all the 'donations' they do for good causes, in the meantime are robbing you of your hard-earned money.