DP
Delon P
1 reviews | Active since Jan 2020
18 Jul 2025, 12:12
Shocking customer care
There no longer call centre agents, actual humans that one can speak to. I am being harassed by a number of numbers all starting with 077 and I block them and they still come through - how do I stop this? TOBI has no answers and 135 doesn't offer one option, NOT ONE, regarding security. What is going on? How on EARTH can a customer care centre NOT have agents customers can talk to? This is absolutely ridiculous!
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Vodacom's replyOfficial
18 Jul 2025, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2025, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team