HB
Hanlie B
1 reviews | Active since Jul 2009
23 Oct 2023, 16:17
SHOCKING - CONSULTANT PUTTING PHONE DOWN IN MY EAR
Long Story Short. I cancelled the one contract and how is it possible that I still owe you R100.00. You owe me money. Your MBD Collection department on *** keep on calling me and the woman I just spoke to actually put the phone down in my ear. What type of people do you have working for you?? Please correct my account with immediate effect. Once the other contract is done, I'm DONE WITH VODACOM.
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Replies (1)Vodacom's replyOfficial
24 Oct 2023, 07:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2023, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
