Shocking connectivity - Dropped Calls - No internet

Please Vodacom you are ****ing me! We've had no or VERY slow internet for the last 2 days again. Only 1 or 2 bars and that's it. Not a SINGLE person has called me from Vodacom to attempt to resolve our problems on both our cell phone signal and data signal. You can NOT keep blaming covid for the congestion. Covid has been around since March and the government expects it to be around for 12-24 months. I can not wait that long to have decent connectivity. Please, please can a supervisor call me urgently - I can not keep paying a lot of money each month for 3 contracts and we can not make use of your services. Kindly contact me urgently.