Shocking business ethics

<p>I am utterly disgusted at how Vodacom conducts their business. My mother a 70 year old citizen tried to cancel a contract that was **********ly renewed without her consent. I called on the 20th of April 2016 and we were given a reference number S3GS43Q-QWRFX, we were told that a consultant would call my mother back within 24 to 48 hours with the so called voice recording where she consented. 27 days later or more precisely 648 hours later we are still waiting for the recording. This is just a delaying tactic to once again debit my mother's account. Shame on you Vodacom! I am going to ensure that I take this matter up with the consumer protector!</p>