CV
Christelle V
1 reviews | Active since Jun 2016
01 Jun 2016, 17:12
Shocking Bill!!!
<p>I have been a vodacom customer for over 10 years. My monthly bill has been similar and consistent for many years. I was shocked to realise today that my bill this month jumped from an average of R1000 to R 5000!! Vodacom only notified me per sms when my bill has already reached R5000. I did not receive warning of unusually high data usage.</p>
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Vodacom's replyOfficial
02 Jun 2016, 05:37Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2016, 05:37
Official
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Best regards,