SHOCKING! been a customer for over 12 years

TIRED of being on hold and call being dropped and waiting for manager to phone me back. <br> <br> this is shocking, did a upgrade on the 12th and still no feedback and no one knows anything and cant help me this is really shocking and now i am one of the \lucky\" ones that was moved to 3D system so only certain people can help me. this is shocking shocking!!!!!<br> <br> Can somebody please call me to have this resolved or sorted out as i am thinking maybe i should just head to another provider. I am truely shocked with the lack of help or feedback."