Shocking!

Item: Vodacom
Rating: 1
Author: Charne V

I did an application to upgrade to an S23 Plus, last week. Today I received an S23. This is not what I app**** for. I always delay getting an upgrade with Vodacom because it is an absolute hassle and this time, has proved to be no different. Your staff are *********** and are pushing stock and disregarding what the customer asked for.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Aug 2023, 13:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Aug 2023, 13:19

Official

Vodacom's replyOfficial

21 Aug 2023, 13:20

Vodacom's reply21 Aug 2023, 13:20

Official