Shocking attitude and lack of service!

I am very disappointed with Vodacom's customer care. Our business internet hasn't been working for 5 days and we have spent about 9 hours collectively on the phone etc where we have continually been promised that someone will feedback to us and we haven't been feedback to, once. Then, someone finally phoned us this afternoon to moan at us that our internet was working, but we had no way to know this as we are not working permanently at the building at the moment. The inference and what we were told was that we are not their only customers and should not be so demanding. Are you freaking kidding me? We have had intermittent internet for months with it being exceptionally bad over the last 3 weeks, with NO internet for 5 days and we are being too demanding. The attitude is absolutely appalling in my opinion and the "service" comes a close second! We will definitely be looking at other options for our business.