sS
sonja S
1 reviews | Active since May 2019
07 May 2019, 15:46
Shocking anti-competitive behaviour
Vodacom has made it an absolute nightmare for me to port my number. I have requested a port on the 1st of May with a supposed 24 hr SLA and after numerous calls to them, MTN and Afrihost my number is still not ported!! How difficult can this be? I have had to spend a large amount of airtime and data to try and figure out what on earth is going on. Shocking anti-competitive behaviour. Been with Vodacom for years and years, they will never see me again!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 May 2019, 15:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2019, 15:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team