Shocking and ********* Practices

Absolute lying ****mers! My contract had (or was about to) expired, so I intended on leaving it to roll into month-to-month until I had time and energy to upgrade in the new year. I received a call on the 20th of December from a Vodacom call centre, saying the package I was on, was in fact discontinued, so they would have to amend it to an alternative one. I protested and declined, because I didn’t want to get suckered into some other 24-month contract unawares. I was assured that this was not the case, and that I would still be able to add a device to the adjusted package. But guess what? I opened my statement/invoice this month - I’m now not only paying MORE than my original contract, but am (yes, you guessed it) now also stuck in a new 24 month contract, that DOESN’T EVEN INCLUDE A DEVICE?!?!?! Absolutely shocking and *********! At no point was I issued an email with the detailed changes. Needless to say, I will be taking legal action, thanks to their recorded conversations