SHOCKING AND DISGUSTING BEHAVIOUR FROM VODACOM

To say I am dissapointed in Vodacom is an understatement. I purchased a phone in Jan/Feb from vodacom on contract. The phone started acting up about 5 weeks ago, switching off, battery dying constantly (had to remain on charge all day), the back cover started lifting and eventually it switched off and did not come on and I could not hear or be heard when making calls. I took into the vodacom repair shop in liberty midlands mall pietermaritzburg and was assisted by Kyle. Kyle assisted me to book the phone in, we checked it together and he pointed out that a silver thing was showing at the speaker and that was not meant to be showing, so off it went to durban repair hub, a week later I recieved notification that my phone was ready for collection. When I went to collect it, not only had the silver speaker thing not been fixed but the screen was now scratched rather badly and so off it went again to the repair hub, they corrected the speaker but not the screen when I went to collect it again I was informed that it had a \history of been scratced"which is a lie"