SHOCKING AGAIN!!!

<p>Friday 5th August. After a complaint logged about problems experienced in Europe, a kind lady, Rashida, I was told, called to apologise and investigate. My contract since inception was free BIS. She loaded 1g data yesterday and today balance was 926mb. I called vodacom 3 times.last person Matseleng, asked to speak to a manager and was cut off after a long hold. She told me that somebody had cancelled my BIS!!!!! I was wondering why my airtime was finishing so quickly which means that before she loaded the data my airtime was being used for data!!!! I now demand answers as to who cancelled my BIS! FOR WHAT REASON!???? Who is going to reimburse me for data deducted and my airtime used up in the past for Internet. When is vodacom going to improve their service so as not to lose clients? Sorry TOO MANY MISTAKES....SO *********** AGENTS AND WHATS WORSE IS THAT WHEN ONE CALLS YOU CAN HEAR PEOPLE TALKING AND LAUGHING BUT NOBODY ANSWERS THE CALL!!! So PLEASE RASHIDA. ..INVESTIGATE AGAIN AND MORE IMPORTANTLY CORRECT MY CONTRACT AND REIMBURSE AGAIN...THANK YOU</p>