Shocking after sales service

I have been a Vodacom customer for almost 30 years. I have several cellphone contracts, 2x pc contracts and a fibre contract that I use for business. I have recently moved, advised Vodacom to please cancel the fibre and apply for a mobile internet connection that works with my new address (as there is no fibre) I was told the device and account would be confirmed and delivers last week. I never received feedback and now have already moved. I phoned and asked what was happening?? I was told the matter would was with the confirmations department and they would contact me in 24hrs. 3 days later I phoned again, being told that the matter will be escalated and would know shortly. Still nothing!! I have spent over R1000 in the past few days just on data for my phone and others to try do work and conduct business as best as I can without connectivity!!

Vodacom, you have cost me additional unnecessary money in data. If this is not resolved tomorrow, I will seek assistance from an alternate service provider!!! My business is suffering…