HB
Hanri B
1 reviews | Active since Jul 2020
30 Sept 2021, 16:39
SHOCKING
After loosing over a gig of data/R140 in airtime within minutes I still have no answers as to WHY my data is just disappearing. Numerous phone calls and messages. I was apparently subscribed to a WASP service which they managed to deactivate, but they can not answer my question as to WHY I am subscribed to it in the first place. Today another 100mb of data went off in a minute. SHOCKING!
After being a loyal Vodacom Customer for 12 years, I am definitely considering changing over to another network provider.
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Vodacom's replyOfficial
30 Sept 2021, 21:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2021, 21:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team