KE
Keelan E
1 reviews | Active since Nov 2019
12 Oct 2021, 15:29
Shocking
We upgraded to the 200/200 fibre package last month, and we are not getting the speed. Phoned support multiple times and it is still 200/100, we are not getting the speeds we are paying for
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Oct 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team