Shocking

10/10 would not recommend. I went in to the store to fill out an application for a new contract. I emailed my documents through about 2 weeks later, after receiving wrong email addresses. Thereafter I phoned to follow up every day for the next 2 weeks and got told there was an error that needed to be cleared which would only take 24 hours. After not hearing anything 3 days afterwards I phoned again and again and was told I'd be phoned back. I eventually phoned to tell the consultant to cancel my application as I was not going to upgrade to such bad service to which I got a quick response saying my application had been declined, after the deal had already expired. Too bad, as MTN took 3 days to approve me. Definitely lost all future business with me. Your loss, Vodacom.