SHOCKING!!!!!

Vodacom rep phoned me to change my package. Once on the new package I realized that this didn't work for me and we changed my package back to my previous one. I clearly said I WILL NOT BE PAYING THE MIGRATION FEE AND PUT A CAP ON MY ACCOUNT - guess what - THIS WAS NEVER DONE!!!! I only use Hellopeter for Vodacom, no one else. Why I still stay with Vodacom, I don't know!!!! I will not be paying the migration fee of R800.00, to go back to my previous package. You are making a lot of money out of me already. I was told, my account has been caped and I don't need to pay the migration fee. Please remove this from my invoice and why wasn't my line caped, liked I asked???? Every time I have dealt with Vodacom, I had to Hellopeter this company.