ES
Edward S
1 reviews | Active since Jan 2023
30 Jan 2026, 08:35
Shocking
I have been a customer for over 20 years and this is the treatment. I upgraded end of last year and recently discovered that a smart watch is now included which I never received. I recently went to upgrade my data line just to be told a ridiculous co-payment was required so I didn't upgrade what shocking service is this? I'm sure your competitors will appreciate my business.
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Vodacom's replyOfficial
30 Jan 2026, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team