Shocking

<p>Vodacom offers the most disgusting service all round. The consultants at the call centre need serious training to avoid keeping an ex client on the phone for 28 minutes and still they cant help and continously transfer your call from one department to another.</p> <p>How is it possible to be on a Prepaid that you cancelled and converted to from a contract and still get billed for this???</p> <p>I would like an explanation and would like correspondence relating to this account.</p> <p>Vodacom insists they can only give me information on this account once I provide them with a company registration NO! what part and how many more times must I stipulate that this was never a business account, i cant provide a registration no for a company that does not exist.</p> <p>This account was transferred from Autiopage and wehat they have done with this since then I have no idea.</p> <p>I have tried sorting this issue out for months and months and still nothing.</p> <p>Vodacom you are going one way and that is down. </p> <p>Please refrain from even thinking of handing this account over!</p>