SHOCKING

<p>Vodacom handed me over 9 years ago. I had defaulted. I continued to pay what I agreed to every month to their letigation attorneys (Nimble Services, very helpful and friendly bunch). I paid an instruction fee to the attorney along with my monthly agreed installment. However in December I received a call from Munnik Bason Dagama Inc telling me that I was in arrears with my Vodacom acc. I explained that I dont know who they are, but if they have been instructed by Vodacom surely they could send me some form of statement depicting their details(Statement with their bank details and a summary of what I owe)They said they dont do this and dont have to either, I must just pay and if I said I pay nimble i must send them the proof. I said that I dont agree with this. I contacted Vodacom Collection department and told the lady that i was very upset that first of all the staff and Munnik Basson Dagama Inc are VERY rude and not helpful at all. She rep**** that there is such a competition amongst the attorneys to do work for them that they cant keep track with at the rate customers like myself are being moved around from attorney to attorney. After 9 phone calls Tshidiso Pasha at Munnik Basson Dagama Inc eventually sent me a statement. Well another shock, MBD Inc chareged me R456.00 take on fee and R185.25 for phone calls and sms. Today after I had sent all myn proof of payments made to Nimble to Tshidiso Pasha, another consultantm phones me today to inform me that i infact have 2 accounts with Vodacom plus they charged me for the call (According to the consultant the purpose of his call was to inform me that I am in arrears). When i explained that i had sent my proof of payments yesterday he said well he cant help that the customer care has not updated it as yet. Really Vodacom you should take care who and what you hand your accounts over to!!!!!</p>