AP
Annedine P
1 reviews | Active since Sept 2016
26 Dec 2016, 22:12
Shocking
<p>Vodacom is really heading for disaster. A friend of mine that has a contract at vodacom for almost 10 years no normally gets a message when her data is running low. This time around no message was sent NOTHING. Vodacom took R600 of her airtime as her data was finished and she didnt know about!! Vodacom is so expensive with their data and then they do this as well. Vodacom is heading for disaster, its a disgrace how they ******* people!!! The founders of Vodacom needs to seriously wake up and see whats going on</p>
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Vodacom's replyOfficial
27 Dec 2016, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Dec 2016, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,