CW
Charles W

1 reviews | Active since Dec 2021

10 Dec 2021, 05:16

Shocker but I'm still working out my full opinion here awaiting the final outcome.

High tariff rates and they refuse to assist me in getting back my old number... Vodacom is the most useless and most expensive network out there and customer service is shocking!!!

If Vodacom can get back to me and actually assist me with me getting my number back then I'll be interested in supporting them, even with the high tariffs and get 3 contract phones and internet subscription aswell with fible or LTE...

I'll review this review if anything transpires...

*** (call me Vodacom)

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2021, 07:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team