1 reviews | Active since Oct 2014
Shocked! Vodacom Chatz Owner/Manager verbally abuses staff and customers.
<p>I went into Vodacom Chatz today at Mall@Reds and while I was there I overheard how rude the Owner/Manager Lesley was talking to his staff and telling them to come to the front. I shook my head out of disbelief at how he treats and speaks to his staff. I was then told by Lesley that if I dont like the way he speaks to his staff I must get the **** out of his store. I asked him not to talk to me that way because I am a customer he then asked what have I ever bought in his store. I told him I buy airtime all the time because Im a vodacom user and Ive bought headphones before in his store he then decided to ignore me. Im still shaking from shock at what Ive experienced at a Vodacom store. I will never recommend anyone to Vodacom Chatz **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still havent a word from Vodacom, I guess its acceptable for owners /managers to speak to Customers that way. Very disapointed.
Still havent a word from Vodacom, I guess its acceptable for owners /managers to speak to Customers that way. Very disapointed.
