mM
milly M

1 reviews | Active since Oct 2014

15 Sept 2016, 17:02

Shocked! Vodacom Chatz Owner/Manager verbally abuses staff and customers.

<p>I went into Vodacom Chatz today at Mall@Reds and while I was there I overheard how rude the Owner/Manager Lesley was talking to his staff and telling them to come to the front. I shook my head out of disbelief at how he treats and speaks to his staff. I was then told by Lesley that if I dont like the way he speaks to his staff I must get the **** out of his store. I asked him not to talk to me that way because I am a customer he then asked what have I ever bought in his store. I told him I buy airtime all the time because Im a vodacom user and Ive bought headphones before in his store he then decided to ignore me. Im still shaking from shock at what Ive experienced at a Vodacom store. I will never recommend anyone to Vodacom Chatz **********

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

mM
milly M's update10 Oct 2016, 15:37
Reviewer Update

Still havent a word from Vodacom, I guess its acceptable for owners /managers to speak to Customers that way. Very disapointed.