Shocked that I have an amount outstanding

<p>I am having to use my husbands phone to make this complaint. My phone has been blocked from all calls, data and sms. My account is up to date. I made payment on the 1st of September via a transfer which was successful and the debit order will go off my account on the 1st of October. I have 4 contracts with vodacom but only my phone is blocked. I run a business with my phone and I have been unable to get hold of clients. I am extremely angry with vodacom. This is very poor service to make an error like this. There is no reason as to why I have any amount outstanding to vodacom. Who is going to compensate me on the business I have lost due to this? I want answers!!!</p>