JP
Joel P

1 reviews | Active since Oct 2017

25 Aug 2021, 13:49

Shocked at Vodacom

Absolutely shocked that i signed up for a fibre contract in march 2021, still no fibre in August, and then when i see an advert for prices cheaper from vodacom thinking my prices will be dropped to suit, i have been told that the prices cannot be changed and i should rather cancel or accept the terms. Seems like its normal business to rob customers due to the fact that it takes forever to get anything done at Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2021, 14:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team