JP
Joel P
1 reviews | Active since Oct 2017
25 Aug 2021, 13:49
Shocked at Vodacom
Absolutely shocked that i signed up for a fibre contract in march 2021, still no fibre in August, and then when i see an advert for prices cheaper from vodacom thinking my prices will be dropped to suit, i have been told that the prices cannot be changed and i should rather cancel or accept the terms. Seems like its normal business to rob customers due to the fact that it takes forever to get anything done at Vodacom.
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Replies (1)Vodacom's replyOfficial
25 Aug 2021, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
