fS
faadiel S

1 reviews | Active since May 2013

09 Aug 2016, 10:22

shocked at level of service

<p>U call in ,u get no assistance. U post on hellopeter ,they say a consultant wil call back. Nobody does .Service at vodacom is Pathetic. Do not take out contracts with them. Nobody bothers getting back to u. Disgusting </p>

0
Replies (2)
Vodacom
Vodacom's reply10 Aug 2016, 05:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

fS
faadiel S's update10 Aug 2016, 15:18
Reviewer Update

Once again vodacom resorts to copy and paste responses .Its my 3rd hellopeter complaint ,yet vodacom ignores it. Your service is beyond pathetic. U keep saying a consultant wil make contact yet they dnt .useless . . .