MN
Millicent N

1 reviews | Active since Sept 2009

22 Jun 2018, 16:00

****TY SERVICE FROM VODACOM

I upgraded my phone online on the 05 June. they delivered the phone with no sim card. i called them to say can they bring the sim card as its a nano sim and i still have the normal sim card. today is the 22 June I still have not received it. it has been a nightmare dealing with Vodacom staff and their empty promise. my current phone battery died which is why i upgraded in the first place but i guess i shouldn't have bothered with the kind of service I'm getting from them, mind you I have 3 contracts with them. my whole family is on vodacom and have been a loyal customer for years. i expected better service not this bull**** I'm getting. I regret having to deal with Vodacom. as it is i will be going to other service providers this weekend to get myself a phone and vodacom can take their **** service and shove it where the sun don't shine. I can not beg for a service as if Vodacom is doing me a favor!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2018, 23:47
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team