****ty Service by Vodacom

Towards the end of July, i call vodacom to request for my account number so that i can pay my account via an EFT. When i asked for the amount i needed to, I was told that i didn't have to pay because their records show that i was paying a month in advance and so i did not pay.

15th Aug, i got an SMS saying that i have an outstanding balance. I then called explained what had happened - i was told to make payment arrangements regardless to avoid my services being restricted.

I requested for the recording of the phone call that took place between myself and the vodacom agent and i was told to go to court to get some form. Surprisingly, i got a call from vodacom on Sunday 19th of August which ended with the agent saying that she will call me back because her system was acting up and she also said the at she could see that there was a balance brought forward.