****ty Service and a bad reputation

I opened a new contract with this pathetic shop and to my surprise 4 days later i still have not been allocated a number or it has not been activated. I was helped by a consultant by the name of Monica who told me it takes 4 - 24 hours to activate. Upon returning to the store Friday i was told there has been a technical error that would be resolved by Monday. It is Tuesday and i still do mot have a working phone . Why should i pay for a phone i am not using, the service is pathetic. Twice being at this store I have encountered 2 angry customers. It is safe to say this store has nothing to offer us as customers. There are two vodacom stores in this mall surprisingly this one is always empty, I now understand why. Theres no need for this store, closing it down would save so many people money, effort, time and energy.