NG
Nomzamo G
1 reviews | Active since Nov 2017
03 Nov 2017, 14:07
****TY MOBILE NETWORK!!
Wow VODACOM wow!!! So I've been calling customer service for few months without any success to my problem. I spoke to about 10 different consultants who claim to have fixed the my problem but it was just lies!! Then today I felt am not going to give up until my issues are resolved. Yoh!! Spoke to three rude consultants including the supervisor!! Your service sucks and my issue has still not been resolved. The way y'all treat us like **** thou???..maybe it's because y'all have enough money now hey.. yoh I regret the day I took this stupid contract!!! Your SERVICE SUCKS ASS PERIOD!!!!
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Replies (2)
Vodacom's replyOfficial
03 Nov 2017, 15:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2017, 15:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Nov 2017, 08:33Good day
We were unable to get hold of you to discuss above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
You may email us at *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2017, 08:33
Official
Good day
We were unable to get hold of you to discuss above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
You may email us at *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,