1 reviews | Active since Jun 2014
**** Service at Secunda Mall
I bought a cable charger on Sunday (26th of August) for an Apple phone at Voda4U (Secunda Mall). They never had the original cable from Apple so I settled for Snug.
Today (30th of August) I returned the cable as it was not working.
Johan was very helpful unit his colleague came through.
He was condescending and he had told himself that will not change it. I did ask if he was going to change it and he said "no".
I would appreciate that Vodacom attends to the matter and please refund me.
Regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team