1 reviews | Active since Oct 2015
**** SERVICE AND DAMAGED GOOD
2 WEEKS AGO MY PHONE WAS BOOKED IN TO UMHLANGA FOR REPAIRS FOR SOFTWARE, OVER HEATING AND A SPEAKER PROBLEM. PRIOR TO THIS I BOOKED IT IN FOR THE SAME ISSUES BUT WAS TOLD NOTHING IS WRONG WITH THE PHONE. NOW MY PHONE HAS COME BACK AND THEY SAID THE BOARD WAS REPLACED.<br> <br> AS A CONSUMER I HAVE TO RIGHT TO GET A NEW UNIT DUE TO TOO MANY ISSUES IN UNDER 2 MONTHS LET ALONE 6 MONTHS FROM PURCHASE.<br> <br> THE C.P.A HAS 3 R's<br> R-REPAIR<br> R-REPLACE<br> R-REFUND<br> <br> IN THE 2 MONTHS OF HAVING MY PHONE IT SAT IN VODACOM FOR 1 MONTH AND I MUST STILL PAY MY MONTHLY SUBS WHICH IS WRONG.<br> <br> I GOT A AUTOMATED REPLY BEFORE SAYING SOMEONE FROM VODACOM WILL CONTACT ME HOWEVER NOONE HAS SINCE LAST WEEK.<br> <br> IF I DO NOT GET A NEW PHONE OF MY CHOICE VODACOM CAN FORGET ABOUT GETTING ANY MONEY FROM ME, UL CAN BLACKLIST ME I GIVE A **** I WILL TAKE THIS MATTER TO COURT...<br> <br> THIS IS ******** SERVICE FROM S.A\s SO CALLED #1 NETWORK PROVIDER."
We regret taking note of your experience.
Our records reflect that this matter is in hand with the store as well as our repairs head office. Feedback will be provided as soon as an investigation has been completed.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
We regret taking note of your experience.
Our records reflect that this matter is in hand with the store as well as our repairs head office. Feedback will be provided as soon as an investigation has been completed.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
