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I have broken my phone and requested many many times for a copy of my contract as proof of purchase for my claim. As usual there are many people promising and never send or call me back when they say they will. As a result I have stopped payment until this gets sorted out. Vodacom have no suspended my account until I make payment. I have been with them since 1999 and spent thousands of rands a month with them and this is how I am treated. I will be moving my account to another SERVICE PROVIDER ASAP... Jon