IO
Iyaaz O

1 reviews | Active since Mar 2014

23 Feb 2018, 21:07

**** service

Worst ***n network worst ***n service worst ***n customer service agents...No way of talking to customers . XOLI fron the customer service centre in cape town is totally and completly disrespectful ! Has no customer ethics. Vodacom really needs to teach their staff what good customer service is all about.

0
Replies (2)
Vodacom
Vodacom's reply25 Feb 2018, 21:01
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Feb 2018, 07:30
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,