1 reviews | Active since Aug 2017
**** SERVICE
I am a vodacom customer currently trying to cancel one of my contracts. I have requested a quotation from the cancellations department and been waiting for this since June. They keep telling me about service requests that no one ever attends to. Following numerous calls to their customer care I am still waiting for the amount to be forwarded to me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Good day,
As per our e-mail communication, this query has been resolved.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,