HB
Herbert B

1 reviews | Active since Sept 2017

09 Sept 2017, 11:54

**** EVERYTHING I AM SO ANGRY :(

I recently switched contracts from MTN to Vodacom, i should have stayed with MTN. First my data dissapears ,now i can't talk over the phone ,i can't receive or send messages, i can't make calls nothing, now i get an sms this morning telling me here is some data for you because of the bad signal NO!!! i want my signal to be as it was i do not want bribes because of **** service. I am think of seeing an attorney to get out of this contract because Vodacom cannot give me what i am paying for.

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2017, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team