Shining Stars of Vodacom

I called on 26/01/2018 to have my contract number to prepaid. This was done incorrectly and since 31/01/2018 my phone number was out of order due to conversion that was done incorrectly. Today is the 20th day and finally it was sorted out and I am truly grateful. I would like to thank the following people at Vodacom for their perseverance and taking ownership of the problem and ensuring that my number has been reactivated. Rushda - N1 City Vodacom Chatz, for logging an SR number and assisting me as far as she could, Nigel & Monique - Vodacom Canal walk for keeping me updated as to the progress, for taking time to contact the call centre and the emails back and forth. I sincerely appreciate all the efforts. The Friendly receptionist at Vodacom HO (century city), who listened and acknowledged my query & showed empathy, when i wanted to just give up. Amien Abrahams, who assisted in getting my number reactivated, all my information synced.. and following up if everything worked. I sincerely appreciate everyone's efforts in assisting me. I had so much frustration from a lot of many others at Vodacom, that kept passing the buck, told me there was nothing they could do, i should phone back in a few days.. .. and some that are still calling me back... To the shining stars I mentioned, your team work and efforts really paid off. It is great when you have a team of positive people, living the brand & their exceptional customer service (communication, feedback, taking ownership & friendly on top of that). I really wish all people in the service industry could have such an attitude, but then again we live in the real world, and customer service is rare these days. So once again a heartfelt thank you. I wish you all the best & may your exceptional customer service take you places.