DK
Damion K

1 reviews | Active since Apr 2021

14 Apr 2021, 10:21

Shiiiity service ever

I've been having problems and when I request for someone to come out no one shows up and once contact center they say the document was resolved or the document was closed please if there any one that can get me out from this contract please assist

0
Replies (3)
Vodacom
Vodacom's reply14 Apr 2021, 10:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DK
Damion K's update14 Apr 2021, 10:59
Reviewer Update
I don't think you guys can help as evetime I try get a ticnition to come out my document gets closed and never hear from you I must waist my time and airtime to get hold of you unfortunately I shouldn't be running after you
You should run after me as I am paying for a service that not getting done
DK
Damion K's update17 Apr 2021, 18:36
Reviewer Update
*** please do an investigation on to why the account department has closed this with no comments if you have any questions please feel free to contact me on Monday at any time ***