Shifting responsibility

Got a message last night at 6 informing me my line will be cut today because of a data line that expired OCTOBER 2014! So please explain to me why it's my responsibility to call after Vodacom to cancel a line that expired last year already?? Please explain to me why my line is being cut when you can CLEARLY see that I have already replaced the R199.00 data line with a R169.00 data line YOU offered to me? And why is it MY responsibility as YOUR client of many years to call around after YOU to sort this out?<br> <br> I'm well aware I'll get some generic message informing me that I had signed a piece of paper 2 years ago that informs me on page 3 line 17 subsection 14 that I needed to this. But do you honestly think any normal client would remember that??<br> <br> This is ridiculous, you can see the contract expirede. You can see I replaced it. You can see on my payment history I wasn't aware that there would be double billings. Yet I your CLIENT is told to sort it out, the CLIENT is being cut from the network. I\M being inconvenienced when you can CLEARLY see the line expired and was replaced.<br> <br> I don't feel it's fait that I should be billed for this."