HD
Horst D
1 reviews | Active since Aug 2019
03 Nov 2024, 15:23
Sheit and dishonest
End Oct. we had an internet outage for days, now we have again a drop of the internet since yesterday. Vodacom is dishonest and blames Vumatel but other service providers who are with Vumatel like Home Connect and FairCape do have working Internet. So it is a Vodacom issue, not a Vumatel issue.?
The sheit service has to stop, that's why cancelling the contract with Vodacom is essential !
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Nov 2024, 10:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2024, 10:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
