She wanted to make a sale with pure lies

Item: Vodacom
Rating: 1
Author: Dimakatso M

In the 25 of July I call Vodacom to cancel my contract since they told that I do not qualify for IPhone 11 Pro Max. I was assisted by a lady name Anitah from cancellations. Very bubbly and had a positive energy. She convinced me to upgrade.

I managed to am upgrade and also took a Huawei P40 lite for my husband that arrived yesterday.

I remember very well she told me I must not worry since iPhone 11 Pro Max Gold is in store and they will deliver it soon.

She ****. She wanted to make a sale. I’m so disappointed ☹️. I will call Vodacom to cancel the lies and the time she waisted for me the other day.

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Replies (1)

Vodacom's replyOfficial

04 Aug 2020, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Aug 2020, 07:22

Official