She is dead

My mother passed away so I thought it was my duty to inform Vodacom that she had deceased and that her contract needed to be terminated..one would think this is easy but you get harassed to take over the contract...to send a letter stating what you would like done with the contract..that is renew,cancel,take over...Now Vodacom...I really don't give a continental #### what you do with her contract...Maybe in a few months time when you decide to take legal action against her when she does not pay her subscription, the penny might drop and then one of your bright sparks can ask for her address..to deliver the summons...why do we have to deal with such M O R O N S.