YM
York M

1 reviews | Active since Mar 2012

17 Aug 2015, 16:17

She deserves a big promotion or bonus or both!!

Dorah Molopyane deserves the employee of the century award. I swear if it wasn't for her I was going to cancel all my contracts with vodacom and stop referring my clients to vodacom. She was absolutely amazing when the rest of vodacom call centers were absolutely useless and rude. Dorah seriously is amazing and what I enjoyed the most was that she did exactly what she said she would do. People that keep to their word are hard to find, so vodacom seriously has an asset their :) <br> <br> If just half of vodacom's employees were as good as Dorah, MTN and cell c would crumble.its just maths.<br> <br> My contracts makes vodacom R31000 in two years. If I only refer a portion of my network, say 100 ppl to vodacom because of Dorah and assuming they all sign up for the same deal. Vodacom makes R*** just from me and a portion of my network. That's excluding the extra referrals that would come from the 100ppl I referred. Essentially Dorah made vodacom 3,1million plus just from being awesome. She deserves a bonus because there are many others that she has helped. <br> <br> The rest of vodacom, please do your jobs! It's not hard!<br> <br> Thank you Dorah for the great service! You are truly the best! <br> <br> Regards<br> <br> Dr York <br>

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2015, 16:30
Official
Hello Yorkmail,

Thank you for your patience, time and effort taken to voice your concern to our office.

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

You will be contacted shortly

Regards
WM