cc
cluff.rl cluff.rl

1 reviews | Active since Mar 2017

17 Mar 2020, 15:35

SHAW ACADEMY is a **** - VODACOM left my info vulnerable!!!

I supposedly won a months free trial with SHAW ACADEMY via the Vodacom Shake!Up promotion. Kind of trusting Vodacom to not partner themselves with ****s I joined up, however when they started asking my credit card details it became *****. Then they bombard you with all these extra things you need to buy, like your e-certificate and a toolkit on the subject as well as various membership options, and with bombard I really mean a whole lot of e-mails, sms messages and even whatsapp messages. THEN, and here is the final kicker, as soon as you try to cancel your "free trial" subscription they keep on dragging on why you should not cancel etc. until you get to a final screen and it tells you: "Oh ok so you need to phone this number to cancel blah blah blah"...guess what? The number is not picked-up!!! These people should be reported and SHAME ON YOU VODACOM for partnering with this nonsense and a ****!!!

STAY AWAY PEOPLE!!! IT IS A ****!!!

0
Replies (2)
Vodacom
Vodacom's reply18 Mar 2020, 08:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
cc
cluff.rl cluff.rl's update02 Apr 2020, 15:18
Reviewer Update
Why do you think I wrote my review? You cannot do the free trial without giving the banking details and then when you try and stop the subscription they make it impossible and highly user unfriendly to do so.