1 reviews | Active since May 2018
SHARKS !!!! Do not use vodacom
A few weeks back Vodacom contacted me and said they saw I was buying more data than usual, and that they are offering me a package with more date FOR THE SAME PRICE as my old contract, on the phone the lady repeated several times the new amount and the new amount was the same as the old amount. My debit order was deducted today and it almost four hundred MORE !!!!! This is crazy, I will NEVER agree to something this expensive if I new !!!! SHARKS super dissatisfied and disgusted in Vodacom. They are sharks. Will be canceling my account. The calls were recorded and I would like a copy of that recording for my lawyers ! On top of that the signal is splotchy, everywhere I go my signal drops and does not come back for 5 minutes plus !
Best regards,
Best regards,
Thank you for taking the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded. The migration has been administered [effective 1 May 2024] and a credit has been posted for the difference in billing. Your reference number is ***.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for taking the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded. The migration has been administered [effective 1 May 2024] and a credit has been posted for the difference in billing. Your reference number is ***.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Best regards,
