1 reviews | Active since Dec 2016

30 Jan 2018, 06:26

Sharks

Again after a month of lodging a complaint they still ***** peoples money. Thr most expencive data pacages ever. And a gig only lasts 24hours. Loaded it on Sunday and this morning got woken up with a SMS saying I only have 199.9MB left. I have Wifi at work and home and all my apps except Whatsapp is om when I do not have Wifi. All my auto updates are off. But my friend can go a month wit 1gig of data and that includes watching youtube and downloading vids and photos on whatsapp surfing facebook instagram and twitter, he uses Waze everyday but when I put is on my data dissipates within an hour, you are milking people trying to get and stay on their feet and you are pampering people who has got contracts and ****ing those who can only afford pay as you go. Thank you Vodacom for *****ing everyone over trying to make a living

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Replies (2)
Vodacom
Vodacom's reply30 Jan 2018, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Jan 2018, 10:21
Official

Dear Nicolaas

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,