Shamelessness of Vodacom

The absolute brazenness of Vodacom is astonishing. They simply refuse to resolve my problem and have placed me in the middle of their disagreement with their own branch. They now simply ignore my complaint and regard the matter, as usual, to be no longer their issue. The staff at Vodacom who promised me the world to resolve my issue now simply ignore my calls. It leaves you absolutely powerless against big corporations like Vodacom. If this is not pure bullying tactics, I don’t know what is. No wonder they have such an absolute low rating when it comes to customer satisfaction - 98 000 1 star reviews and a NPS score of -83. That says it all.