WL
Welma L

1 reviews | Active since Jun 2015

22 Jan 2020, 22:00

Shameless Vodacom - quick to take your money!

On the 15th of January 2020 I wrote a review about the same Company...VODACOM! They were very quick to respond within 45 minutes and promised that someone will contact me. Did they contact me as promised??? A week later and the answer is NOOOOOO I am still waiting for the promised phone call. Can't I give them 0 out of 5? Why do we have to be happy with this type of service?? PATHETIC to say the least!

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2020, 07:18
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team