Shameless Vodacom

I ordered a fibre line with Vodacom Fibre. It was delivered on 13 March. 1. The fibre line was installed and has never worked, its more than 2 weeks now 2. I have made over half a dozen asking for my line to be fixed 3. My service request number is SR190 ********** 12 4. Every time I call I get the same response - We are sending an email to a technician to attend to it. I am a super idiot listening to the same process over and over again and expecting a different outcome. Its two weeks later and i'm still in the same position. 5. The alternate response is my supervisor will call you 6. The last response is that I am not allowed to talk to a technician or their supervisor, only them call center attendants can contact them directly

I find this to be super shameless. No explanation and continued darkness.

To add salt to injury the Vodacom network in my road is super bad. The alternative is a fibre line. This which has not been installed properly.